Instructions

1. Basics

First of all, one adult has to purchase a subscription before any children are added. So please purchase an adult mebership before adding children or a spouse to the plan. All billing will be done to the first adult listed on the account.

2. Children

We only see school-age children age 6 to 17. We do not offer sedation at our office, so children who need this will be referred to a pediatric office. Diagnostic-quality X-rays taken and our treatment examination will be given to you for use at the specialty office.

3. Cancellation

You can cancel any time and your membership will auto-renew at 12 months. After you cancel, you will lose your membership benefits and priviledges, so you may want to wait until just before your membership expires to discontinue your membership. You will receive notice of your subscription renewal, 30 days in advance by email. 

We are not trying to lock you into a contract that you can't get out of. Cancel up to 30 days after your plan renews and we will still refund your membership fees for that year, should you decide not to continue. You must not have used any plan benefits, to obtain this refund.

4. Plan Changes and Cancellation - if plan should prove to be unprofitable

We reserve the right to change any part of this in-office plan. We may even cancel this plan, if it does not prove to be profitable. Your benefits will remain in effect, however until your subscription ends.

5. Dental Cleanings and Periodontal Therapy

Cleanings are NOT included in this plan, however Adult Cleanings are marked down from $150 to $120. Child Cleanings are reduced from $125 to $100. So there is a 20% reduction in your dental cleanings.

Periodontal treatment is not considered to be a cleaning. It can be treated here at additional cost, but the 20% fee reduction still applies to this service.

6. 20% Courtesy on Professional Fee.

The plan covers a 20% courtesy on our dental fees. It does not cover any fees provided by other offices, such as specialty offices. Ask for a list of our professional fees and we will provide you with one. There is a partial list of our services with the 20% fee reduction available at milesdental.com.

7. Dental Insurance

This plan is taylored to people who don't currently have dental insurance, but it is not intended to be or to replace your insurance. If you would like to use your dental insurance, you may still do that and we will provide you with copy of your treatment sheet with ADA dental claim form, which you can mail to your insurance carrier for direct reimbursement to you. Payments from your carrier will be mailed to your home, and we will not be able to assist you with claim follow-up or claim denial. All professional fees used will be our plan fees, and not any preferred provider discount fees. Please do not expect us to help you with your problems with your dental insurance on this plan, when we have already saved you money on your dental work. Your human resource center at work should be able to assist you with problems concerning your insurance benefits and dental claim reimbursement. 

8. Plan Enrollment Video

There is a video on our website: milesdental.com on how to enroll in our dental plan, and the benefits of joining. If you are unhappy with your purchase, you may cancel any plan, within 30 days, in which you have not used the benefits and receive a full refund. Just call our office at 817-502-1800 and request your refund to be put back on your credit or debit card. You can still cancel at any time after that, but you won't receive a refund of your purchase price. You won't be billed in the future, for renewing your subscription.

Terms & Conditions

1. Introduction

By accessing or purchasing products from our site, you agree to be bound by these Terms & Conditions. Please read them carefully. These terms apply to all users, including guests and registered customers, who engage in transactions on this site.

2. Definitions

Merchant: The owner and operator of this online store, responsible for the products and services provided.

Products: Both non-physical and physical items offered by the Merchant, including but not limited to, downloadable files, software, other electronic content, and tangible goods.

User/Customer: Any individual who accesses or uses this site or makes a purchase.

The Store: This online store, operated by the Merchant.

3. Ordering Process

Orders can be placed through our website, and both guest and registered users are welcome to complete purchases. By placing an order, you agree to provide accurate information, including payment and shipping details, and to promptly update any information if changes occur.

4. Pricing and Payment

Payments can be made using the methods displayed on the checkout page. Prices are subject to change without notice and you will be charged the price shown at checkout. Additional fees, such as taxes or shipping charges, may apply and will be indicated during the checkout process.

5. Ownership and Licensing of Products

All products are sold for use solely by the party that purchases them, whether an individual or a business. Purchasing a product grants a limited, non-transferable license to download and use the product exclusively for the purchasing party. Redistribution, resale, or modification of any content purchased from the Store is strictly prohibited.

6. Customer Account and Security

While customers are welcome to complete purchases as guests, creating an account provides additional features and convenience, such as order history and faster checkout. Whether or not an account is created, customers are responsible for maintaining the confidentiality of their purchase information.

7. Liability and Disclaimers

The Store and the Merchant are not liable for any indirect, incidental, or consequential damages related to the use or inability to use products. Products are provided “as is,” without warranties of compatibility with specific devices or software. In cases of physical product damage or discrepancies, please contact us promptly for resolution.

8. Intellectual Property Rights

All content on this site, including text, graphics, logos, and products, is the intellectual property of the Merchant or its licensors and is protected by applicable copyright laws. Unauthorized reproduction or distribution of any content is prohibited.

9. Changes to Terms

The Store reserves the right to update these Terms & Conditions at any time without notice. It is the responsibility of the User to review these terms periodically. Continued use of the site constitutes acceptance of any revised terms.

10. Contact Information

For questions or assistance with your order, please contact the Merchant via the contact page.